At Paper Escape we pride ourselves on excellent customer service and offer our clients full peace of mind when handing over their confidential paperwork to be electronically converted.Almost all the documentation we scan is confidential. Some of the documents are commercially sensitive whilst others contain personal information such as individuals’ address, date of birth and mother’s maiden name etc. In all cases the information has been entrusted to us and we guarantee this information will remain confidential. We provide a safe and secure service throughout the process, all collections are made by Paper Escape personnel in marked vans and your documents are stored in our onsite storage facility. Once your documents are scanned, we return your electronic files on Disc, USB stick or hard drive personally to your offices and obtain a signature for delivery. Once the electronic files have been approved, we can then arrange for your documents to be returned or arrange for them to be securely destroyed. Here are just some of the policies we employ to ensure client confidentiality and customer satisfaction. |
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We Personally collect all documentation and never rely on couriersWe never leave your confidential paperwork in the hands of third party couriers, all collections and returns are made by Paper Escape personnel in marked vans |
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24 Hour secured storageOur building (a combination of offices and storage) was previously a bank and we make good use of the original vault that was installed. The building is also fully alarmed with a keycode system recording all entries. |
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Comply with current legislationGood Practice for Information management -BIP 0008:2008. Paper Escape are also registered under the data protection act of 1998 and follow the FSA and Law Society guidelines when scanning documentation for financial companies and Law firms |
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Confidentiality is keyAll Paper Escape personnel are contractually bound to maintain full confidentiality at all times and we are always happy to enter into additional non disclosure agreements at your request. |
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Our systems are not connected to any external networksIn the ever changing world of IT, more businesses are at risk from CRC (Computer related crimes) and we take simple but effective steps to protect ourselves. Our systems are not connected to any external networks, we only use hardwired networks within the offices. All data is deleted from our systems permanently once the scanned data is approved by the end user and supplied on disc or hard drive. |